Kariyka Privacy Policy

Various types of data are collected when you create an account and use the Kariyka platform. This information comes from two main sources — what you provide directly, and what is collected automatically during your use of the platform.

Kariyka collects only the data necessary to provide its services. Collecting unnecessary or excessive information is against our policy.

• It is your responsibility to ensure that the information provided at registration remains accurate and up to date.
• Kariyka may also retain any additional information you voluntarily provide, such as your preferences and interests.
• Details of conversations during customer service interactions may be recorded.

Kariyka uses collected data for specific, defined purposes only. Each piece of information has a designated use and is never used beyond that scope. The primary purposes are outlined below.

• To verify your account and confirm your identity.
• For processing deposits, withdrawals, and transactions.
• To prevent fraud, money laundering, and unauthorized access.
• For platform security and technical improvements.
• To provide customer service and support.
• To meet legal obligations and fulfil regulatory requirements.
• To create a personalized gaming experience (with your consent only).
• To analyze usage patterns and ensure responsible gaming.

Kariyka follows industry-leading standards to protect your data. Our server infrastructure operates in line with international security protocols, and every data transfer is secured with AES-256 encryption.

Kariyka conducts regular security audits and engages third-party security experts to identify potential vulnerabilities. In the event of any privacy breach, we will act promptly and notify affected users.

• All web connections are encrypted via HTTPS protocol.
• Passwords are never stored in plain text — they are kept in hashed form only.
• Financial data is handled in compliance with PCI DSS standards.
• Both physical and logical security measures are in place in the server room.
• Employee access to data is restricted on a need-to-know basis.

Kariyka's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain Kariyka services.

Kariyka does not sell your data to third parties. In limited cases, certain information may be shared with trusted partners, always under specific agreements and strict confidentiality terms.

• Payment providers: Financial information necessary for transaction processing is shared accordingly.
• KYC Verification Service: Data may be shared with authorized verification agencies to confirm your identity.
• Legal Authorities: Data may be disclosed under court order or legal obligation.
• Technology service providers: Software providers that support platform operations may receive limited data.
• Anti-Fraud System: Data is shared with authorized security services for fraud prevention purposes.

Kariyka believes you own your data. That is why we give you the following rights, which you can exercise at any time.

To exercise any of the rights above, contact our support team. Kariyka will respond to your request within 30 business days.

Kariyka strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If we are informed or become aware that a minor's data has been collected, that data will be deleted immediately and the account will be closed.

Kariyka retains your data only for as long as necessary — while your account is active and to meet specific legal obligations.

• Account data: May be retained for up to 5 years after account closure.
• Financial transaction data: Up to 7 years, as required by law.
• KYC Documents: Retained in accordance with regulatory authority guidelines.
• Customer service communications: Up to 2 years after the issue is resolved.
• Marketing consent data: retained for a limited period as proof of opt-out.

Once the retention period expires, data is securely deleted or anonymized.

Kariyka reserves the right to update this privacy policy at any time. If significant changes are made, you will be notified via your registered email and through an announcement on the platform.

• The date of any change will be noted at the top of the page as "Last Updated".
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the changes, you may close your account.

For any questions, concerns, or rights requests regarding the privacy policy, please contact our support team. Kariyka provides support seven days a week, twenty-four hours a day.

[email protected]

Support is available in Bangla 7 days a week, 24 hours a day.